Even after replacing the batteries, the customer’s remote control still would not cause the garage door to move or react at all.
The opener was disconnected so it could be examined along with the remote control. After looking over both components, our technician found that the problem was a malfunction in the remote itself and repaired it. The opener was then connected and tested thoroughly to ensure the problem was fully solved.
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* $29 service call - deducted from the service
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